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H&H has a one-time charge for Masters Extraction. After that there are no additional image processing charges. Your png images are available to use for service items, reorders, additional backgrounds, and multiple sales opportunities for 9 months. You may also download your knocked-out png images from our website.
Included in this price is the cleanup required when the occasional subject wears the same color as the background. If a majority of subjects are wearing clothing that matches the background, additional charges may apply.
At times, however, improper lighting, exposure, prop use or photographer error can require manual clean-up to your images. Anytime manual clean-up is needed, you will be contacted so we can help you troubleshoot what happened and how we can prevent it in the future. When necessary, you will be charged $0.75 per minute for these clean-up services. When the charges are less than $100, we will continue with the clean-up and notify you with the reason. When the estimated charges are greater than $100, we will contact you to request approval before proceeding with the clean-up.