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Notice of Data Security Incident
January 13, 2026 – H&H Color Lab, Inc. provides this notice of a data-security event involving unauthorized access to some customer and employee information. On July 31, 2025, we detected a cybersecurity incident involving unauthorized activity in portions of our computer systems. We promptly began investigating and responding to that incident. We are now providing this notice of the incident.
What Happened?
On July 31, 2025, we detected suspicious activity on our computer systems. We promptly began working with third-party cybersecurity experts to investigate and remediate that activity. Based on the investigation, we believe that an unauthorized third party gained access to a portion of our computer systems on the night of July 30, 2025, and that personal information was present in those affected systems. Once we identified the affected files, we promptly engaged a data-review firm to determine what information was contained in those files. We recently received the results of that review, and we have been working diligently since then to determine who needs notice.
What Information Was Involved?
The investigation determined that the following types of information were present in the affected files: full names, dates of birth, Social Security numbers, driver’s license or state-issued identification numbers, health-related information (such as health insurance numbers), financial account numbers, and some usernames and passwords for online accounts. The categories of impacted information can vary from individual to individual.
What We Are Doing.
We worked with third-party experts to address this event, perform an investigation into the unauthorized activity, and further secure our systems. We also notified law enforcement. We are providing notification to affected individuals under applicable law and posting this notice to our website.
What You Can Do.
For individuals who receive a letter from us about the incident, we encourage them to read the information carefully. We encourage individuals to (1) remain vigilant for unauthorized financial activity by reviewing their account statements and free credit reports, (2) consider placing a fraud alert or security freeze on their credit file (which individuals can do for free), and (3) report any suspicious activity or suspected incidents of identity theft to their financial institutions and law enforcement. Additional steps can also be found at www.IdentityTheft.gov/.
For More Information.
We have established a toll-free call center to support impacted individuals and to answer their questions about the incident and this notice. The call center can be reached at (844) 574-1264.