Payment Options & Policies
To insure proper credit of your payment, always write your H&H account number on each check. Please allow 24 hours after receipt of your check for proper posting to your account. We offer the following choices of payment:
Prepayments are applied to your account, not to specific orders. There is no need to match individual work orders and payments. If there is not enough money in the account to cover the finished work, it will be sent COD. Due to the wide variety of services offered and the potential for omission or error, we recommend that you prepay an additional amount in order to maintain a credit balance and avoid COD shipments.
Open Credit Account Status
We offer a monthly open credit account status upon satisfactory completion of a credit application and a routine credit investigation. We request that you supply us with three trade references from the photographic industry and that you maintain regular activity throughout the year. You will be notified by email of approval. Please allow three to four weeks for this process. If a credit limit is set up on your account, work will automatically be shipped COD once that credit limit has been reached.
Open Credit Accounts will receive a monthly statement showing all charges and credits for the month. A timely-pay discount will be shown on the statement and that credit applied to your account when the required payment is received by the 10th of the month. The account will be considered delinquent when payment is not received by the 25th, and finance charges will be applied. Delinquent accounts may be changed to COD + 30% status.
Payment by Credit Card
We accept Visa, Master Card, American Express, and Discover for payments on your account. Credit cards may be updated on the website once you are logged in.
Finished orders are automatically shipped COD unless an open account credit status has been approved or there are not sufficient funds in the account to cover the amount of the invoice. A COD fee will be added to each box. Refused and unclaimed COD orders returned to H&H will be charged a $20.00 service fee per box plus the cost of return shipment. Outstanding account charges may be itemized on your packing slip and added to your COD package total.
A statement detailing monthly activity is sent to each account on the first business day of each month. Those who have open credit account status shall treat their statement as a monthly billing. The statement can also be viewed on our web site using your customer password. The total amount of this statement becomes past due after the 25th day of the month, and a 1.5 % finance charge is applied to any remaining unpaid balance.
Past Due Accounts
Delinquent accounts automatically lose monthly open credit account status. Account balance becomes due immediately and all orders will ship COD plus 30%.
There is a $25.00 service charge for each check returned due to insufficient funds, and the account may be placed on a permanent “cash-only” basis.
H&H is required by law to collect sales tax on orders delivered in the State of Missouri unless provided with a valid state sales tax exemption certificate.
Sales Tax Exemption Certificate Form 149
Prices are subject to change without prior notice. As new products and services are constantly updated, please check our web site for the most current information and pricing.
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