Service Times

Jan - Feb March - May June - July Aug - Dec
1-2 days 2-3 days 1-2 days 4-5 days
After the school shoot is over, return the Shoot Packet to the Order Entry Service Team.

The packet should contain the following:

  • Appropriate order form(s)
          Proof Plan Form
          Picture Day Package Orders Form
          Service Item Order Form
  • Hard drive or equivalent - with images sorted by each camera used
  • Downloaded text files from Opticon scanner - sorted by each camera used (if applicable)
  • Camera cards in shoot sequence - (zip-tied) by each camera used
  • Text line data mapping instructions (if not already on file)
Upon receiving the packet containing all of the above information, the Order Entry Service Team will begin project maintanence.

The Order Entry Service Team will maintain the project including the following:

  • Input data from blank camera cards (assuming blank camera cards are less than 15% of total card count)
  • Correct data as noted on pre-printed camera cards (if flagged per Shoot Instructions)
  • Edit per studio’s instructions
  • Crop per studio’s instructions
  • Submit order(s)
  • Provide post-maintenance feedback (cropping, missing data, etc…)
  • Provide low-res backup of project to studio